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A collection agency or collections company is a company employed by creditors or lenders to help recover funds from accounts in default or past due. Typically, a creditor will look for the best debt collection agency to hire after they have made several attempts to collect their receivables.

To stay afloat, a business must collect payments for the services or products they render. This is where a collection agency can help. Unfortunately for business owners, not all customers prove to be reliable. Additionally, when running a business, people often have very little time on their hands to write emails or chase delinquent debts via telephone calls.

The older a debt becomes, the more challenging it is to collect. Hiring a collection agency can be incredibly beneficial to businesses whose repeated demands for payment have proved unsuccessful. As a trusted collection agency in California, we help our clients focus on their business while handling the ins and outs of the debt collection process.

Some of the advantages of working with a collection agency include:

Legal Protection

Permitting a debt collection agency to recover outstanding debts on your behalf eliminates potential legal risks associated with recovering debts on your own.

Successful Debt Recovery

As a nationwide debt collection agency in California, our experience in collecting unpaid debts massively increases the odds of successful debt recovery for our clients.

Legal Documentation

All of our communications with debtors are recorded, which helps our clients to pursue their debtors through the courts if necessary. Such documentation proves that our clients have made extensive efforts to recover outstanding debts.

People Pay Faster

Once a person or company’s debts are passed on to a collection agency, their credit score can be lowered. When faced with this threat and the potential to accrue further debt, people tend to pay faster and more frequently.

Whether we’re dealing with a debt collection in California or pursuing a debt on the other side of the U.S., our process is results-driven and effective.

We work closely with our clients to understand the nature of the debt, the previous attempts to recover the outstanding balance, and the debtor themselves.

Once we’ve gathered the relevant information, we’ll make several attempts to contact the debtor.  We inform them that we have been placed in charge of debt collection, let them know the total outstanding balance, and explain the details on how to make a payment towards or clear the balance.

As a regulated and meticulous collection agency, all of our practices fall within the statute of limitations. We work hard to deliver world-class customer service, provide specialized customer training, and adhere to state and national regulations in all of our professional endeavors.

The first step for debtors looking to clear their outstanding balance is to determine how much they can pay. Once this figure is established, they must contact the collection agency.

Prioritizing debts in collections can avoid damage to a company or individual’s credit rating and help clear the worry and pressure that comes with outstanding debt.

Although we recommend clearing the debt in full, this isn’t always a feasible debtor option. In these cases, we can work to set up a payment plan that works for both parties.

Once agreed, debts can be paid via our specialized online portal. Alternatively, we can accommodate a range of payment options.

Although there is a range of state-specific regulation that governs debt collection, the leading federal law that governs national debt collection practices is ‘The Fair Debt Collection Practices Act (FDCPA).

This act covers how we report debt collection in credit reports and protects debtors from abusive, unfair, or deceptive practices when a collection agency attempts to collect outstanding debts.

We adhere to every aspect of the FDCPA in all of our collection practices and business ethics. Additionally, we hold licenses for every state we make collections, working with world-class professionalism as we collect on behalf of our clients.