{"id":205,"date":"2021-04-06T18:16:30","date_gmt":"2021-04-06T18:16:30","guid":{"rendered":"https:\/\/www.collectionbureauofamerica.com\/?page_id=205"},"modified":"2021-08-25T19:30:52","modified_gmt":"2021-08-25T19:30:52","slug":"services","status":"publish","type":"page","link":"https:\/\/www.collectionbureauofamerica.com\/index.php\/services\/","title":{"rendered":"Services"},"content":{"rendered":"\t\t
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services<\/h1><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As an extension of your business, Collection Bureau of America is a full-service debt recovery firm providing a wide range of services.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Full-Service Firm<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Services We Offer\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Our in-depth knowledge of the complexities of financial collections results in the highest levels of customer satisfaction combined with maximized recovery rates.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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MEDICAL COLLECTIONS<\/a><\/h3>

Working with dedicated healthcare collection agencies can prove essential to the financial health of your medical practice. Medical collections agencies provide a range of solutions that help healthcare companies recover debts.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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COMMERCIAL COLLECTIONS<\/a><\/h3>

Credit collection services for commercial clients follow an efficient and effective process. With over sixty years of experience, our debt recovery process follows best practice guidelines, regulations, and professional services<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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ACCOUNT BILLING AND INVOICING SERVICES<\/h3>

CBA receives itemization of all charges and then generates bill copies or invoices out to clients' customers. Performed as a price per account.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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FIRST PARTY RECOVERY PROGRAMS<\/h3>

CBA collects in the name of our client, utilizing their letterhead, envelopes and phone numbers. This service is performed as a price per account format.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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ACCELERATED RECOVERY PROGRAMS<\/h3>

CBA provides third party debt collection services for only a short duration, then the client moves the account on to a different strategy. <\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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THIRD PARTY
DEBT COLLECTION<\/h3>

CBA collects all debts as a third party, working to resolve the outstanding debt through payment in full or plans, charity, and resolution of disputes.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Latest Blog & Articles<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tCelebrating 65 Years of Excellence\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Collection Bureau of America (CBA) has been a pioneering force in the debt collection industry since 1959, serving consumer and commercial clients alike. With operations in all 50 states, CBA ensures efficient debt recovery services across the entire United States.<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tThe Art of Collecting Past Due Receivables in the Water Utility Space\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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In today’s fast-paced world, ensuring that your water utility company maintains a healthy cash flow is essential. Yet, collecting past due receivables in the water utility space can be a challenging task. That’s where Collection Bureau of America Ltd. comes in. We specialize in helping water utility companies recover overdue payments efficiently and professionally.<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tSuccessfully Collecting Past Due Receivables: Trust Collection Bureau of America\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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In today’s fast-paced world, maintaining a steady cash flow is vital for businesses across various sectors, from water utilities to healthcare. At Collection Bureau of America Ltd., we specialize in collecting both consumer and commercial debt across a wide range of industries. <\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCelebrating 60+ Years of Excellence and Nationwide Reach!\u00a0\ud83c\uddfa\ud83c\uddf8\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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At Collection Bureau of America, our legacy speaks volumes. With over six decades of unwavering commitment to our clients and a license to operate in all 50 states, we’ve solidified our position as a trusted leader in the debt collection industry.<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCollection Bureau of America Completes Service Organization Controls2 (SOC 2) Report under AT-C Section 205\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Collection Bureau of America, a national accounts receivable management and debt recovery firm, today announced that it has recently re-certified its Service Organization Controls 2 (SOC 2) examination under the Statement on Standards for Attestation Engagements No. 18 (AT-C section 205, Examination Engagements) of the AICPA for the period of September 1, 2023 through October 31, 2024 that was performed by an independent auditing firm.<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tCollection Bureau of America: The Trusted California-DFPI Licensed Collection Agency\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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\u201cInnovation\u201d as a concept can be unnecessarily intimidating. To many, it suggests an uncomfortable sense of ambiguity and white space. In fact, nearly all great examples of innovation follow specific fact patterns and behaviors like discipline, thoughtfulness, designed failure, analytic rigor, and patience.<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our Clients Reviews\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CBA has is a customer-service oriented collection center built to accommodate unique needs with quality results.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\"During this stressful time I would like to thank you for your professionalism in resolving this issue, and thank you for your speedy response.\nHope your day goes well, and in a perfect world we will not be doing business again.\"\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tDavid<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"I was fortunate and worked closely with one CBA representative personally. She made my horrible journey (as I was reminded of this sad time each month) such a pleasant experience that over time, I looked forward to hearing her cheerful voice on the phone. She made me feel like a human being and truly made my experience such a pleasant one by her kind demeanor and graciousness. \"\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tMichelle Spanek<\/span>Customer<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"CBA played a critical role in helping me ensure we maximized the recovery of our most at-risk receivables, proving so successful that I consolidated all 3rd party collections under his organization. CBA proved themselves to be uniquely innovative and highly competent in their approach, leveraging technology and process to increase collection rates to previously unattained levels.\"\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tDerek Somerville<\/span>Chief Executive Officer at Sure Power Consulting<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Professional Collection Agency<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As one of the leading <\/span>California collections agencies<\/span>, lenders often outsource debt collection activity to our team of experienced professionals.\u00a0<\/span>We handle business-to-business (B2B) and business-to-consumer (B2C) debt collections. We\u2019ve established a stellar reputation as one of the longest-serving <\/span>collection agencies in California<\/span>, helping many businesses recover outstanding payments from their clients.\u00a0<\/span><\/p>

As a <\/span>nationwide collection agency<\/span>, we are licensed and authorized to help our clients recover debts in all fifty U.S states. Our B2C team works tirelessly to help businesses collect money owed to them by their customers. With over sixty years of experience, our dedicated team can recover your debts successfully. Our process includes exceptional customer care during every stage of debt recovery. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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What is a Collections Agency? <\/h3><\/i><\/div>

A <\/span>collection agency<\/span> or <\/span>collections company<\/span> is a company employed by creditors or lenders to help recover funds from accounts in default or past due. Typically, a creditor will look for the <\/span>best debt collection agency<\/span> to hire after they have made several attempts to collect their receivables.<\/span><\/p><\/div>\n <\/div>

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Why Do Debts Get Sent to a Collection Agency?<\/h3><\/i><\/div>

To stay afloat, a business must collect payments for the services or products they render. This is where a collection agency can help. Unfortunately for business owners, not all customers prove to be reliable. Additionally, when running a business, people often have very little time on their hands to write emails or chase delinquent debts via telephone calls.

<\/span>The older a debt becomes, the more challenging it is to collect. Hiring a <\/span>collection agency<\/span> can be incredibly beneficial to businesses whose repeated demands for payment have proved unsuccessful. As a trusted <\/span>collection agency in California<\/span>, we help our clients focus on their business while handling the ins and outs of the debt collection process.

<\/span>Some of the advantages of working with a <\/span>collection agency<\/span> include:

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Legal Protection<\/span><\/h3>

Permitting a <\/span>debt collection agency<\/span> to recover outstanding debts on your behalf eliminates potential legal risks associated with recovering debts on your own.<\/span>
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Successful Debt Recovery<\/span>
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As a nationwide <\/span>debt collection agency in California<\/span>, our experience in collecting unpaid debts massively increases the odds of successful debt recovery for our clients.<\/span>

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Legal Documentation<\/span>
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All of our communications with debtors are recorded, which helps our clients to pursue their debtors through the courts if necessary. Such documentation proves that our clients have made extensive efforts to recover outstanding debts.<\/span>

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People Pay Faster<\/span>
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Once a person or company\u2019s debts are passed on to a collection agency, their credit score can be lowered. When faced with this threat and the potential to accrue further debt, people tend to pay faster and more frequently.
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Debt Collection Agencies: How Do They Work?<\/h3><\/i><\/div>

Whether we\u2019re dealing with a <\/span>debt collection in California<\/span> or pursuing a debt on the other side of the U.S., our process is results-driven and effective.

<\/span>We work closely with our clients to understand the nature of the debt, the previous attempts to recover the outstanding balance, and the debtor themselves.

<\/span>Once we\u2019ve gathered the relevant information, we\u2019ll make several attempts to contact the debtor.\u00a0 We inform them that we have been placed in charge of debt collection, let them know the total outstanding balance, and explain the details on how to make a payment towards or clear the balance.

<\/span>As a regulated and meticulous <\/span>collection agency<\/span>, all of our practices fall within the statute of limitations. We work hard to deliver world-class customer service, provide specialized customer training, and adhere to state and national regulations in all of our professional endeavors.<\/span><\/p><\/div>\n <\/div>

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How to Make a Payment to a Debt Collection Agency<\/h3><\/i><\/div>

The first step for debtors looking to clear their outstanding balance is to determine how much they can pay. Once this figure is established, they must contact the <\/span>collection agency<\/span>.

<\/span>Prioritizing debts in collections can avoid damage to a company or individual\u2019s credit rating and help clear the worry and pressure that comes with outstanding debt.

<\/span>Although we recommend clearing the debt in full, this isn\u2019t always a feasible debtor option. In these cases, we can work to set up a payment plan that works for both parties.

<\/span>Once agreed, debts can be paid via our specialized online portal. Alternatively, we can accommodate a range of payment options.<\/span><\/p><\/div>\n <\/div>

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Regulations for a Nationwide Collection Agency<\/h3><\/i><\/div>

Although there is a range of state-specific regulation that governs debt collection, the leading federal law that governs national debt collection practices is \u2018The Fair Debt Collection Practices Act (FDCPA).

<\/span>This act covers how we report debt collection in credit reports and protects debtors from abusive, unfair, or deceptive practices when a collection agency attempts to collect outstanding debts.
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<\/span>We adhere to every aspect of the FDCPA in all of our collection practices and business ethics. Additionally, we hold licenses for every state we make collections, working with world-class professionalism as we collect on behalf of our clients.<\/span><\/p><\/div>\n <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Request Pricing<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As a full service, secure, and on-shore contact center company, we understand the need to exceed customer service metrics while increasing the customer satisfaction journey. Get a free quote on us for your business to gain.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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services As an extension of your business, Collection Bureau of America is a full-service debt recovery firm providing a wide range of services. Full-Service Firm Services We Offer Our in-depth knowledge of the complexities of financial collections results in the highest levels of customer satisfaction combined with maximized recovery rates. MEDICAL COLLECTIONS Working with dedicated 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